Previously, the RX chip could only be configured for new orders - retrofitting was not possible.
However, due to the high demand, it is now possible to retrofit the RX chip to many models.
Which bikes can be retrofitted?
Most models equipped with the Bosch Smart System can be retrofitted.
Which bikes cannot be retrofitted?
It is not possible to retrofit the RX chip to the following models (without ABS).
Charger4 GT automatic*
Charger4 GT rohloff*
Culture (silent, touring and vario)
Delite 4 GT rohloff*
Homage4 GT rohloff*
Load4 60 rohloff*
Load4 75 rohloff*
Multicharger2 GT automatic*
Multicharger2 GT rohloff*
Nevo4 GT automatic*
Nevo4 GT rohloff*
Packster2 70(CT) GT automatic*
all models equipped with the Bosch eBike System 2
*If these models are equipped with ABS 2.0 during production, the chip can also be retrofitted to these bikes. This is due to complex technical interactions.
Where can I have my bike retrofitted?
Please contact your Riese & Müller specialist dealer. They can order the chip from us, install and configure it professionally.
What does the retrofit cost?
The retrofit kit costs €139.90 (RRP in Germany) including a 1 year subscription to an RX Service. Please note that this is a non-binding price recommendation and the final price is determined by your dealer. Installation costs may also be added.
Am I also entitled to a ConnectCare Free or ConnectRide Free service when retrofitting?
Yes, bikes with retrofitted RX chips can also benefit from a free RX service for one year.
SPRING SPECIAL
All Riese & Müller e-bikes that are retrofitted with an RX chip during the campaign period from 5 March to 5 May 2025 will receive one year of ConnectCare Free
You can find all information about ConnectRide Free and ConnectCare Free here.
Why is the retrofit kit more expensive than the configuration for a new bike?
Each RX Tracker is individual and is already assigned to a specific bike in-house. This ensures that the correct bike is displayed in your RX app and that only you have access to your location.
This process is much less time-consuming when manufacturing a new bike than when retrofitting it. For this reason, the recommended retail price of the retrofit kit is slightly higher than the RRP for the factory configuration.