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I’m having trouble connecting my device via Bluetooth. What can I do?

Updated over 6 months ago
  • Bluetooth is enabled: Make sure that Bluetooth is turned on in your device's settings.

  • Restart app and device: Close the app and restart your device before trying to connect again.

  • Remove and re-pair device: Go to Bluetooth settings, 'forget' the device, and pair it again.

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