Riese & Müller

RX Services: ConnectCare and ConnectRide

Which payment methods are available for RX Services?

What is the difference between ConnectRide and ConnectCare?

Does Riese & Müller assist with the recovery of a stolen bike?

What happens if my bike was stolen and I have booked ConnectRide?

How long does it take to process my theft report with ConnectCare?

What happens if my bike was stolen and I have insured it through ConnectCare?

What documentation do I need to report a theft to ConnectCare?

How do I report the theft of my bike to ConnectCare insurance?

How do I book an RX Service?

Why can’t I book ConnectRide Free?

Where can I find my invoice for the services I have booked?

Can I change the service during the term?

My payment was unsuccessful. What can I do?

Which online payment service provider does Riese & Müller use?

What is covered by the term “wear parts”?

RX Services: ConnectRide Free and ConnectCare Free

Why is ConnectCare Free not available for booking?

Why is the fee for my RX service now collected monthly?

Why am I receiving a reminder to renew my RX service even though I have already made a new booking?

Will I be notified in time about the end of the RX services?

How can I change the payment method or bank details for my RX Service?

RX Services

TERMS & CONDITIONS

DATA PRIVACY

LEGAL INFORMATION

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