RX Connect
61 articles
- Does the RX Chip record when I transport my bike on a bike carrier on a car?
- Can I delete rides in the RX Connect app?
- How can I recharge the battery of my RX chip?
- What is the impact on the RX Chip if the bike is not moved for a longer period of time?
- The location of my bike in the RX Connect app differs from its actual location.
- Why does the mileage (km) of rides in the RX Connect app differ from the mileage shown on the bike display?
- Rides are not being fully recorded.
- Why does the RX Connect app say “Service will be available within 24 hours of your next trip”?
- What data does the RX chip collect and store?
- Can the RX chip be retrofitted?
- The login in the RX Connect App account is not working.
- RX Connect app
- Why am I unable to lock or unlock my bike using the digital alarm?
- What does the bike status in the RX Connect app mean?
- At what point does the RX Connect app indicate that my bike has been moved? How does the motion alarm work?
- Where can I find the battery level indicator for the RX Chip’s battery in the RX Connect app?
- What interactions are there between the RX Connect and Bosch Flow apps?
- My bike with the Bosch smart system is not connecting to the app. What can I do?
- Fixing problems with the connection to the Fazua Bike
- How do I connect the RX Connect app to my Fazua UBN bike?
- I’m having trouble connecting my bike to my smartphone via Bluetooth. What can I do?
- Can I share the live tracking of my bike with other people?
- Where can I find the version number of the currently installed app version?
- How do I connect the RX Connect app to my Bosch Smart System bike via Bluetooth?
- Troubleshooting connection issues with Fazua Bike
- My bike with the Bosch Smart System won't connect to the app. What can I do?
- RX Services: ConnectCare and ConnectRide
- Which payment methods are available for RX Services?
- What is the difference between ConnectRide and ConnectCare?
- Does Riese & Müller assist with the recovery of a stolen bike?
- What happens if my bike was stolen and I have booked ConnectRide?
- How long does it take to process my theft report with ConnectCare?
- What happens if my bike was stolen and I have insured it through ConnectCare?
- What documentation do I need to report a theft to ConnectCare?
- How do I report the theft of my bike to ConnectCare insurance?
- How do I book an RX Service?
- Why can’t I book ConnectRide Free?
- Where can I find my invoice for the services I have booked?
- Can I change the service during the term?
- My payment was unsuccessful. What can I do?
- Which online payment service provider does Riese & Müller use?
- What is covered by the term “wear parts”?
- RX Services: ConnectRide Free and ConnectCare Free
- Why is ConnectCare Free not available for booking?
- Why is the fee for my RX service now collected monthly?
- Why am I receiving a reminder to renew my RX service even though I have already made a new booking?
- Will I be notified in time about the end of the RX services?
- How can I change the payment method or bank details for my RX Service?
- The login to my My Bike account is not working.
- How do I delete a bike from my My Bike account?
- Where can I find another bike in my account?
- How do I delete my My Bike account?
- How do I add a bike to my My Bike account?
- How do I create a My Bike account?
- I am the second owner and the bike is still registered in another customer account. What can I do?
- Why is my telephone number not accepted?
- Why are my payment details not accepted?
- Are the components listed in the My Bike account an individual parts list for my bike?